Support

WineFolio Support

Need help with WineFolio? The current public version is 1.0.1 for iPhone. WineFolio Journal 2.0 is in preparation for iPhone, iPad, and Mac; its planned features are listed below and are not yet part of the current public app.

Contact

Email: support@winefolio.org

Support languages:

  • English
  • German
  • Italian

Before contacting support

Please include these details if they are relevant:

  • app version
  • iPhone model
  • iOS version
  • short description of the issue
  • what you expected to happen
  • what actually happened
  • screenshots if useful

FAQ

Common questions

Is an account required?

No. The current public version of WineFolio is designed as a local-first app and does not require an account for the core experience.

Where is my data stored?

In the current public version, your wine entries, tasting notes, cellar items, wishlist items, ratings, and related information are stored locally on your device.

Does WineFolio sync between devices?

The current public version 1.0.1 does not offer WineFolio iCloud sync. Optional iCloud sync is planned for WineFolio Journal 2.0. It will use Apple's iCloud service when enabled, requires the user's Apple iCloud account, and will not require a WineFolio account. Local use will remain available when sync is off or unavailable. 2.0 is not yet the public release.

What is planned for WineFolio Journal 2.0?

The planned release for iPhone, iPad, and Mac includes Quick Notes and Full Tastings, cellar lots, a separate Wishlist, and optional iCloud sync. An in-app library export and restore flow is also planned. These features remain subject to release checks and are not available in the current public version.

How will library recovery work in the planned 2.0?

The planned app includes library export and restore tools with an in-app recovery flow. If a restore cannot complete in an upcoming build, follow the app's recovery instructions and do not change recovery files before contacting support@winefolio.org. The current public version does not include this planned 2.0 restore flow.

How can I delete my data?

You can delete individual entries inside the app where deletion is available. You can also remove the app from your device to delete locally stored app data, subject to normal iOS behavior and backups.

Is WineFolio affiliated with Vivino or other wine platforms?

No. WineFolio is independent and is not affiliated with Vivino or other wine platforms.

Can I request a feature?

Yes. Send feedback or feature requests by email. Include a short explanation of what you are trying to do and why the feature would help.

I found a bug. What should I send?

Send the app version, iPhone model, iOS version, steps to reproduce the problem, and screenshots if useful.